The Trust Dilemma
I believe there is a dilemma afoot when it comes to workplace trust. Merriam-Webster defines trust as: a belief that someone or something is reliable, good, honest, effective, etc.
Here lies the dilemma, to be trusted you must consistently embody and demonstrate the traits listed above. However, to do so, you must be given the opportunity. Let me explain further. I often hear from leaders that they don’t trust their employees enough to let go of some of the work they currently perform themselves. Yet, by failing to let go, they are not allowing those same employees the opportunity to demonstrate the traits that produce trust. To take this illustration further; I often have conversations with employees. Frequently in those conversations, they lament that they don’t feel trusted by their superior. That lack of trust becomes demoralizing and often causes people to retreat from action rather than to take action. That of course results in further distrust by the leader.
The question is how to you solve this dilemma? The answer is with an often-neglected attribute within the business vernacular, faith. Faith is the seed from which trust sprouts. A leader must have faith in their employees to place them in a position to demonstrate the traits that develop trust. Most will respond and earn that trust, others will fail, but that is needed knowledge.
As leaders, letting go and taking leaps of faith is frightening. Mistakes may occur and issues may arise. Yet, not doing so renders a leader ineffective. At the end of the day, leadership is truly getting things done through the actions of others. If you don’t have faith, and therefore sow the seeds of what will become trust, you limit your personal growth and that of your organization.
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Thanks for reading.